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Answer to your questions
Frequently Asked Questions
Do you have a return ticket? This allows you to bring someone with you for free on your next visit. Buy a ticket online and then reserve a ticket online. Have both tickets scanned at the entrance control and enjoy a fun day.
Are you a member of a partner park or do you have a voucher? Upon presentation of your membership card/voucher, you can get a discounted day ticket at the guest service.
No, this is not necessary. You can show your ticket(s) on your smartphone and have it scanned immediately.
When making a reservation you can indicate this in the comments/allergies section.
There are always roughly 2 business days between purchasing a membership and the transaction.
Yes, if you have lost your membership card, you can still enter when you log in via My BillyBird. Here you can view your digital membership card. This is valid as a membership card at all BillyBird locations for which you have a membership and partners.
Do you still want a physical pass? At the reception at our park we will make a new pass for €2.50.
Yes, because plants grow in a natural pond. We regularly have the water bottom mowed with a boat.
No, the park is not easily accessible by public transport. From the nearest bus stop it is another half hour walk.
Yes, there are first aid rooms at the reception and in the Beachbar. For first aid cases you can always contact one of our employees.
No, you are not allowed to bring pets with the exception of assistance dogs.
You will find all information on the AquaFunPark page.
All locations in the park are accessible. However, the playground equipment is not wheelchair friendly. Unfortunately, some paths are unpaved and that can cause some inconvenience. Furthermore, the park does not have separate disabled toilets. Are you unsure whether it is suitable or do you have any questions? Please contact us via: 0880558888
Yes, you are allowed to bring your own food and drinks with the exception of spirits, barbecues and open fires. However, it is not allowed to consume these in our catering establishment or on the associated terraces.
