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Answer to your questions
Frequently Asked Questions
Yes, we have a limited number of sunbeds. The costs for this are €5,- per bed. In addition, a €5,- deposit is charged.
Yes, there are showers in the reception building. You pay 20 cents for this.
Yes, there are lockers available. You will need a 50 cent coin as a deposit.
There are always roughly 2 business days between purchasing a membership and the transaction.
Do you have a return ticket? This allows you to bring someone along for free on your next visit. Select your visit date in the ticket shop and select two admission tickets. Enter the voucher code in the “voucher code” field and click “Add.” Complete your order and have both tickets scanned at the entrance checkpoint to enjoy a fun day.
Are you a member of a partner park or do you have a voucher? You can collect a discounted day ticket at Guest Services by presenting your membership card/voucher. The price is calculated based on the daily price at the ticket office.
No, printing is not necessary. We can also scan your ticket from your tablet or mobile.
You can retrieve your digital membership card via My BillyBird. This is valid as a membership card at all BillyBird locations and partners. Do you still want a physical card? Then we can make a new card. This costs a one-time fee of €2.50.
Yes, you can find these at the bottom of the surveillance tower.
No, pets are not allowed in our park. With the exception of assistance dogs.
Yes, you are allowed to bring your own food and drinks. However, it is not allowed to consume these on our terraces. It is also not allowed to bring your own alcohol and BBQ products.